Paradyn underpins operations for six local authorities in IT managed services deal worth €500K

Paradyn, one of Ireland’s leading cybersecurity service providers, has announced that following a tender process, it is now providing a proactive managed IT service to six local authorities in Ireland – led by Cavan County Council and including Leitrim, Longford, Louth, Monaghan, and Dun Laoghaire-Rathdown (DLR) County Councils – in a deal worth €500,000 over three years.

The new deal is underpinning daily operations for these local authorities by providing access to highly skilled technical engineers and managed IT support to quickly resolve any incidents, minimising the impact on the organisations and the citizens they serve. It is also delivering time savings to the local authorities by reducing the amount of time spent dealing with complex issues.

In addition, Paradyn’s solution is enabling increased network and data security at the councils’ offices and libraries which, in turn, ensures sensitive information is protected for both employees and over 600,000 citizens across these six regions. The service is also enhancing network performance and resilience, reducing downtime and boosting productivity for up to 3,500 county council employees.

Internal IT teams are better able to roll out more complex projects and implementations to further enhance services and resources for citizens through advanced network support and expertise provided by Paradyn’s engineers. Paradyn also carried out training and onboarding of the new solution for the local authorities’ own IT engineers.

Enda Tiernan, Head of Information Systems, Cavan County Council commented: “We required highly skilled engineers to support our own technical staff with complex, technology-specific tasks and issues. Paradyn’s impressive track record with supporting and securing organisations in the public sector made the partnership a great fit. With this solution, we have ready access to Paradyn’s expertise across multiple platforms and technologies and, crucially, the reliable support which gives us peace of mind that the services we provide to the public can continue uninterrupted.”

Fergal Meehan, Chief Commercial Officer, Paradyn added: “We were delighted to work with these local authorities on such an important solution, which is improving the employee experience and helping to enhance the vital resources and services available to citizens. Our highly experienced and accredited senior engineers ensure that we can deliver a best-in-class service which will futureproof operations for the county councils in an increasingly digital world.”

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