HCS, a leading business IT, security and telecoms company, has announced that it has acquired Waterford-based Fixaphone, a leading provider of business telephone systems. Following the acquisition, HCS forecasts that its telecoms turnover will reach €1 million in the next three years. The acquisition will add 750 Fixaphone business telecoms customers to HCS’ portfolio, which will increase by 125% following the deal.
In business for more than 20 years, Fixaphone specialises in on-premise PBX telephony sales and maintenance for small businesses. Combining this deep industry knowledge with HCS’ modern cloud-hosted telecoms solutions will provide both customer bases with an enhanced service offering as the move to the cloud continues in earnest.
HCS provides secure integrated IT, telecoms and productivity solutions to enable better business performance for Irish organisations. The company uses secure by design principles to ensure that it significantly reduces risk for customers with security built in. Headquartered in Waterford and with a base in Dublin, the company recently opened a third location in Cork.
Fixaphone will integrate into HCS and trade under the HCS brand with immediate effect. The acquisition will enhance HCS’ telecom sales team and allow it to cross-sell to each customer base, driving value and enabling them to grow and innovate. Fixaphone customers include Brothers of Charity Services, Keeling’s, Fitzgerald Power Chartered Accountants, and Mount Congreve Estate.
Mick Foley, Managing Director, Fixaphone: “HCS are leaders in the hosted telecoms sphere, so I’m delighted that we are joining forces. By combining our skillsets, we can provide an enhanced level of services and support to our existing and prospective clients.
“Though technologies and platforms are changing, the telecoms knowledge and experience built up with Fixaphone over the last 20 years will be invaluable on the next stage of the journey. We have the golden opportunity to leverage each other’s expertise to accelerate our shared growth.”
Sean Hegarty, Head of Operations, HCS: “We are thrilled to announce this acquisition and welcome Fixaphone to our team. Merging the pool of knowledge and experience that Fixaphone brings with our modern telecommunications solutions will give us a powerful edge. We look forward to building on this as we continue on our upward growth trajectory.
“In today’s hybrid work environment, effective business communication is paramount. We feel we are well placed as the move from on-premise to cloud accelerates and traditional non-digital telephony becomes obsolete. This acquisition will bolster our telecoms services offerings, so we can provide our customers with best-in-class solutions to allow them greater flexibility and enable them to grow.”
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